Unlike in the United States, where pet owners bring their pets to the vet two to three times a year for checkups, many in Singapore only do so when their pets fall ill or are injured.

They do so perhaps unknowingly, or maybe it is also because of the accessibility of veterinary care.

In my opinion, this is a grave deficiency of pet care. 

Many owners prefer to seek Dr Google instead of bringing their pets to a vet clinic. It comes down to a lack of knowledge and the assumption that their pet will get better on their own

In one case I’ve seen, I was presented with a female dog who was suffering from a vaginal discharge for two weeks before the owner came to us.

Her womb was so filled with pus that it ruptured, leaking pus into the entire abdomen, causing sepsis and ultimately, her death.

It is for these reasons that my brother and I founded Pawlyclinic, a digital platform where veterinarians can connect with their clients online.

Having grown up with a “mini zoo” at home with no less than 10 pets in our household, this endeavour has been our calling.

We believe technology and innovation can systematically address the various pain points in veterinarian care, and also allow physical clinics to focus on complex cases in-person.

For pet parents, instead of struggling to get expert advice and turning to the internet for misinformation, they can now simply consult a veterinarian online anytime, anywhere. 

When their pets’ condition is unsuitable for telemedicine, they are seamlessly referred to a clinic for a physical consultation.