SINGAPORE — A first trip to Singapore for one woman quickly soured after an encounter with a Grab driver, who she said had missed her destination, refused to turn around and then drove recklessly, leaving her distraught and stranded with heavy baggage.

She detailed her supposed unfortunate experience with a Grab driver during her first visit here, in a TikTok video posted on Wednesday (Nov 1) titled Singapore: First Impression.

British-Czech model and actress Nicole Crewe who is based in Kuala Lumpur, Malaysia, says in the video: “So I just got into Singapore, and I must say, first impression — very very bad.

“People are so rude!”

Ms Crewe recounted how she had booked a Grab ride to her hotel, but that the driver had missed her destination, ending up at a different location, which was roughly a five-minute walk away from the intended drop-off point. 

Despite explaining to the driver that she had heavy luggage, he repeatedly told Ms Crewe that she could “walk it”.

Upon her insistence that the Grab driver take her to her intended location, the driver allegedly told her: “I have another customer waiting. If you don’t get out right now, I’m going to drive with you to the next customer.”

After refusing her request to be dropped off at her hotel once more, the driver began driving off to his next destination. 

“And he starts driving recklessly, and I just start crying. I’m, like, fine, I will walk, whatever,” Ms Crewe said at the end of the video, visibly upset. 

The video quickly went viral, attracting more than 642,300 views, 18,300 likes, and 3,807 comments as of Friday afternoon. 

@nicolecrewe So so so so bad… I miss my beloved Malaysia so much. #singaporetiktok #singaporetrending #singaporelife #rudedriver #fyp #foryoupage #foryou ♬ original sound – Nicole